Operations and Engineering FAQ
When there is an outage, why does the serviceman leave the location of the outage when the power is still out?
This is because he is tracing out the problem which may be miles down the road. Crews may need to be sent to restore the affected outage and it may take a little longer to resolve. If there is any concern that your outage was missed, call our office 757.787.9750 as soon as possible to ensure that we still have you on the list.
Why does my outdoor light blink off and on when my A/C unit comes on?
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