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Engineering and Operations FAQ

Frequently Asked Questions

This is because the serviceman is tracing out the issue, which may be miles down the road. Crews may need to be dispatched to restore the affected outage and it may take a little longer to resolve. If there is any concern that your outage was missed, call our office at 757.787.9750 or re-report your outage through SmartHub as soon as possible to ensure that we still have you on the list.

Why does my outdoor light blink off and on when my A/C unit operates?

The fixture may be going bad. Call our office 757.787.9750 to have your light serviced.

What does it mean when my lights blink off and come back quickly?

An operation took place on the system to self-restore power to the area. This is normal.

What does it mean when my lights dim and then come back bright?

This may be a possible service issue. Call our office 757.787.9750 to have a serviceman look into this at no charge.

If I need lines located on my property, who do I call?

Miss Utility:  811 or 1.800.552.7001. You can also find Miss Utility on the web.

Do I need an electrical inspection?

We require an inspection on all electrical work.

Members and/or electricians can sign a 15 day waiver that gives them 15 days to have the electrical work inspected by the proper inspection agency. 

To schedule a temporary disconnect for your electrician to work safely, please contact us at 757.787.9750.

Where can I get a meter box?

A&N Electric Cooperative supplies 200 amp meter boxes free of charge at the following locations: OBS in Eastville, OBS in Onancock, and Wallops Island Supply in Wallops Island. If a 320 amp meter box is required, call the cooperative at 757.787.9750 for more information. 

What is the process for getting an outdoor light?

To get an outdoor light, please contact a member services representative 757.787.9750, option #3. They will assess where you want the light and what your fees will be. Monthly fees vary based on the type of light installed.

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©2023 A&N Electric Cooperative. Enhancing life on the Shore

  • About Us
    • A&N Electric Cooperative
    • Board of Directors
    • Bylaws
    • Contact Us
    • Privacy Protection for Members
    • Statement of Nondiscrimination
    • Terms and Conditions
  • Member Services
    • About SmartHub
    • Billing Department
      • Account FAQ
      • Billing Options
      • Fees
      • How to Read Your Bill
      • New Members
      • Payment Options
      • Rates
      • Your Bill
    • Capital Credits
    • Co-op Connections
    • Connections and Disconnections
    • Forms
    • Frequently Asked Questions
    • Operations and Engineering
      • New Construction
      • Operations and Engineering FAQ
      • Tree Trimming
    • Payment Assistance
    • Products and Services
    • Unclaimed Capital Credits
  • Outage Tools
    • Hurricane Guide
    • Report An Outage
    • Storm Center
    • Local Weather
  • Manage Energy Use
    • Beat the Peak
    • Electric Vehicles
    • Energy Advisor
    • Energy Resource Center
    • Energy Use Calculators
      • Appliance Calculator
      • Holiday Light Calculator
      • Phantom Load Calculator
      • Space Heater Calculator
    • Home Energy Savings
  • Community
    • Community Grants and Donations
    • Cooperative Living Magazine
    • Lighting the Way
    • Members Helping Members
    • Safety
      • Generator Safety
      • Miss Utility (811)
      • Safety Quiz
    • Scholarship (VMDAEC)
    • USDA and project:Homes
    • VICE Conference
    • Youth Tour
  • Renewable Energy
    • Community Solar
    • Net Metering
    • Renewable Energy Credits
  • Co-op Careers
  • 2022 Annual Meeting