XI. Meters and Metering

XI. Meters and Metering

A. Ownership and Location

Meters and metering equipment used to measure the energy delivered from the facilities of the Cooperative to the Customer's premises will be installed and owned by the Cooperative. In general, meters shall be located approximately 5 ½ feet above finished grade and on the outside of the building. The location of the meter and the delivery point at which the Cooperative's supply lines terminate on the building of the Customer shall be designated by the Cooperative. The Cooperative will furnish the meter socket which shall be installed by the Customer. All joints and connections to the meter socket must be completely weatherproof. No part of the service entrance shall be concealed before entering the meter socket. The Cooperative shall have clear and unrestricted access to its metering equipment. There are exceptions to this location with respect to certain large power Customers utilizing different metering equipment.
For primary metered aerial installations, the Cooperative will provide the pole structure if the metering is located on the first pole from the Cooperative's system. If the metering is located on a pole in the Customer's line or at the Customer's substation, the Customer shall provide a structure for the installation of metering.
For primary metered underground installations, the Cooperative will provide a facility for mounting the metering if located at the termination of the Cooperative's extension. If located in the Customer's private line or at the Customer's vault or substation, the Customer will provide the facility for mounting the metering.


B. Capacity of Meters

The meters, instrument transformers, service connections and equipment supplied by the Cooperative for each Customer have a definite load capacity and no additions to the equipment or load connected thereto will be allowed except by consent of the Cooperative.


C. Right to Remove Cooperative’s Equipment

All meters or other service equipment supplied by the Cooperative shall remain its exclusive property. The Cooperative shall have the right to remove all its property from the premises of the Customer at any time after the termination of service, whatever may have been the reason for such termination.
No persons, except authorized representatives of the Cooperative are permitted to perform any operation on a meter or its connections as installed by the Cooperative.


D. Periodic Testing

Periodic tests of meters used to measure energy delivered to Customers will be made in compliance with The American National Standards Institute (ANSI). A more frequent periodic testing schedule may be instituted if deemed necessary by the Cooperative.


E. Tests Requested by Customer

Upon request by a Customer, the Cooperative shall test the meter provided that such tests need not be made more frequently than once in 24 months. If testing of a meter is required by the Customer to be made more frequently than once in 24 months, the utility shall require a deposit in accordance with Schedule F - Fees. If the test of the meter finds it to be more than two percent (2%) inaccurate, the deposit will be refunded and proper adjustment made.

1. The Customer, or the Customer's representative, may be present when the meter is tested.

2. A written report of the results of the test shall be made to the Customer within 10 days after the completion of the test.


F. Failure of Meter to Register Correctly

In all cases a meter, because of improper adjustment or defective parts, is found to register either above or below the allowable limit of error of two percent (2%) above or below correct registration, a correction in the Customer's billing will be made. Such correction shall cover a period not to exceed the four {4) months immediately preceding discovery of such incorrect registration.
In making the adjustment for errors in metering registration, due consideration will be given to immediately previous months' consumptions, consumptions in similar period of other years, comparative uses and sizes of connected loads and any other relevant facts.


G. Meter Failure

If the meter is found to not be registering at all, the Cooperative will use the best available information to estimate the monthly consumption of power and energy. Such estimate shall cover a period not to exceed the four (4) months immediately preceding discovery of such meter failure.
If an electronic meter that also has a manual register fails to accurately report monthly readings, the Cooperative will obtain a reading from the manual register. The Cooperative will use this reading to render the Customer's next bill.