Some customers of A&N Electric Cooperative have reported a new type of phone scam where the customer receives a phone call asking them to call 1-877-432-9325 and make immediate payment on their electric bill to avoid disconnection. Although the caller ID may show this call is from ANEC, it is not. Additionally, the scammer has copied ANEC's phone greeting and menu, therefore the customer believes they are really calling ANEC.

When the customer calls back, they press 2 for the billing department and are connected to someone who demands payment with a prepaid card, threatening their power will be turned off immediately.

Please be on the alert for this scam. While ANEC may contact you by phone for various reasons, they will never call you to demand payment by a certain method or threaten an immediate disconnection of service if payment is not received.

Additionally, an ANEC employee will not call or visit you when the office is closed to request a payment or disconnect your service. If you have any doubt about a person's validity to represent ANEC, you should call ANEC immediately at 757-787-9750 or 1-800-431-2632 and an official ANEC representative will be glad to assist you.

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Utility Pole Survey

A & N Electric Cooperative (ANEC), in conjunction with contractors from Power Services, Inc., will be conducting a survey of our utility poles located in Accomack and Northampton counties. Power Services, Inc. personnel will carry ANEC ID badges and their vehicles will be marked with logos for both ANEC and Power Services, Inc. Crews will work within ANEC right-of-ways.

If you have any questions about this survey or ANEC or Power Services, Inc. crews, please call our office at 757-787-9750.

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